HSBC

We wish to inform you that an additional intermediary processing adjustment of $248.00 USD has been applied to the transfer currently pending within our settlement processing channel.

This adjustment was applied because the transaction moved beyond its initial settlement processing window before the required payment confirmation was fully received by the intermediary clearing system. As a result, the transfer was automatically removed from the active clearing queue pending confirmation.

Following the receipt and verification of the required payment, the intermediary settlement team manually reopened the transfer record and reinserted the transaction into the international settlement channel so that it may continue through the correspondent banking network to the designated receiving bank.

Due to this manual reactivation procedure, an intermediary processing adjustment fee of $248.00 USD has been applied in accordance with standard intermediary banking and clearing procedures.

Please note that this adjustment does not affect the original SWIFT reference code, as the initial transfer instruction remains valid and active within the international payment routing system.

Upon confirmation of the $248.00 USD intermediary processing adjustment, the transfer will proceed to final settlement release and the funds will be credited to the designated receiving bank accordingly.

We appreciate your understanding and cooperation as we complete the required intermediary settlement procedures.

This is an official notification from HSBC regarding the status of your pending transfers and the associated fee requirements.

Following a comprehensive review, we confirm that the previously paid amount of $398.00 was applied solely to the intermediary bank (BEN) charge required to initiate and process the transfer instruction. Additionally, the $285.00 fee was allocated to the processing of the $84,000 transaction, which has been completed at the intermediary level.

Please be advised that all SWIFT transfers are subject to both intermediary (BEN) charges and internal receiving bank charges, referred to as “Our Fee.” This HSBC processing fee is applied independently and is required to complete final settlement and authorize the release of funds to the beneficiary account.

HSBC internal processing charges (“Our Fee”) represent the bank’s administrative and settlement costs within the HSBC system. These include final transaction validation, compliance clearance, settlement authorization, and release of funds to the beneficiary bank. Unlike third-party charges, this fee is applied directly by HSBC at the final stage of processing and must be settled before funds can be credited.

It is important to clarify that this fee cannot be deducted directly from the transfer balance. Under international SWIFT settlement regulations and HSBC internal compliance policies, transfers processed under a BEN instruction require that all associated charges be settled separately. This ensures transparency and prevents unauthorized deductions from the principal transfer amount.

Furthermore, the funds are currently held in a “pending release” state within a controlled settlement channel. At this stage, they are not yet credited to an accessible account balance and therefore cannot be used to offset outstanding charges. Internal protocols prohibit partial deductions prior to final settlement.

Additionally, both the $84,000 and $150,000 transfers were processed under a single SWIFT instruction. As such, they are technically and contractually linked and cannot be separated, partially released, or completed independently at this stage.

Accordingly, the outstanding HSBC processing fee of $398.00 must be settled in full before the transaction can proceed to final release. Upon confirmation of payment, both transfers will be released simultaneously and credited to your designated account without further delay.

We appreciate your prompt attention to this matter and your continued cooperation.